Shipping & Delivery Policy

GOAT SPORTS values the satisfaction and trust of its customers. Here you will find all the information about delivery times, shipping costs and order delivery.

📦 Shipping

Shipping has a flat rate to any country in the world and depends only on the number of items in your order:

1 item: €8
2 items: €6
3 items: €4
4 items: €2
5 or more items: free shipping

⏱️ Delivery times

Products are shipped by our international suppliers directly to the address given at checkout.

Processing and dispatch: up to 7 business days after payment is confirmed.
Delivery: on average 15 to 30 business days after dispatch, depending on the destination country and area.

⚠️ In some cases delivery may take longer due to external factors, such as strikes, holidays, high carrier demand or customs inspections.

You may receive your order in more than one parcel, as we work with different suppliers. If one item arrives before another, that is completely normal.

🔎 Order tracking

The tracking code is sent by WhatsApp and email as soon as it is available, between 3 and 10 business days after payment is confirmed.
The code may take up to 10 business days to start showing updates.
Before shipping, we check your order item by item and send you a photo on WhatsApp.

🛡️ Guaranteed delivery

GOAT SPORTS guarantees the delivery of every order:

If loss is confirmed, the amount paid is 100% refunded.
If your order is not delivered within 50 business days of dispatch (paid shipping) or 70 business days (free shipping), the amount paid is 100% refunded.

🧾 Taxes and customs fees

If any taxes or customs fees are charged to release your order, GOAT SPORTS pays them. You receive your order at no extra cost.

⚠️ General conditions

Delivery address

We ship to exactly the address given at checkout. The customer is responsible for entering the delivery details correctly. If you notice a mistake, contact us as soon as possible, ideally before dispatch.

Recipient not available

If nobody is available to receive the parcel, the carrier may leave it at a pick-up point or the nearest office, where it stays available for a limited time. If it is not collected within that time, the parcel is returned to the sender.